Politique de remboursement

Returns

Returns are not accepted unless the product received is faulty or damaged or if you have received the wrong item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@sweatygirlsociety.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@sweatygirlsociety.com. 

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like digital downloads and gift cards. Please get in touch with us at info@sweatygirlsociety.com if you have questions or concerns about your specific item. 

Exchanges

Please be aware that we do not accept exchanges. 

Damages and Issues

Please inspect your order upon reception and contact us immediately at info@sweatygirlsociety.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Have Questions?

If you have any questions, please contact us at info@sweatygirlsociety.com.